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1. How can I change my default pickup location to Watertown lockers?

As long as your holds are not yet in transit, their pickup location can be changed online. You can switch your automatic holds pickup location to our 24/7 Holds Lockers in 4 easy steps:

• Go to watertownlib.org and select “My Account” at the top of the screen. App users choose “Website” from the bottom menu and select “My Account”
• Log in to your library account with your library card/username and password
• Under your name on the left-hand side, choose the “Edit Account” button
• Use the drop-down menu in the pop-up window to change your default pickup location to select “Watertown/Locker”. Submit.

2. Where and how do I pick up my materials?

Hold lockers are located outside of the Library on the parking lot side of the building. Scan your Library card or MLN app barcode to open your locker and retrieve your materials.

3. What if the locker won't scan my library card?

That can happen! Especially if your card is worn out. Using the touchscreen select the option to type in your barcode manually.

4. What if I still need help?

That’s okay. If you’d like help changing your hold pickup location, or have any questions, please call the Circulation department at 617-972-6431.