Tech Help

Drop-in Tech Help

Tech help at the Watertown Free Public Library is available via in-person classes, video training, and one-on-one assistance at weekly Drop-In Tech Help sessions (formerly known as E-Tea).

Click below or check out our calendar to find a drop-in session that fits your schedule.

We can help you with:

  • Basic computer skills
  • Using eReaders, tablets, and smartphones
  • Internet searching and email
  • Word processing
  • Spreadsheets and presentations
  • Library resources
  • Hoopla, OverDrive, RBdigital Magazines, and more

Drop in help policies are as follows:

  • This is a drop in session, and multiple people may show up.  Please be patient and courteous.
  • Priority will be given to first-time attendees.
  • Patrons will be limited to no more than 3 sessions in any 6 month period.
  • Library staff cannot be held responsible for damage to patron-owned equipment.

We are not able to:

  • Run diagnostics
  • Troubleshoot (unless it is related to library databases, OverDrive, etc.)
  • Install software unrelated to library services
  • Computer maintenance, such as running antivirus scans
  • Cover advanced programs like Adobe Photoshop
  • Anything outside the realm of basic computer, internet, and ereader instruction